Understanding Your Privacy

Our Commitment to Protecting Your Personal Information

At Carolina Physicians Group, safeguarding your privacy is our top priority. This page outlines how we handle your personal data with the utmost care and transparency.

Why Our Privacy Policy Matters

Our privacy policy is designed to protect your personal and medical information. It ensures that your data is handled responsibly and in compliance with legal standards. By understanding our policy, you can feel confident that your privacy is respected and that your information is used appropriately to enhance your care experience. This policy is crucial for maintaining trust and transparency between our patients and our practice.

Patient Information We Collect

Personal Identification

We collect your name, address, and contact details to identify and communicate with you effectively.

Medical History

Your medical history is gathered to provide accurate diagnoses and personalized treatment plans.

Insurance Details

Insurance information is collected to process claims and ensure coverage for your treatments.

Health Records

We maintain detailed health records to monitor your progress and adjust treatments as necessary.

Payment Information

Your payment details are used to manage billing and process payments securely.

Appointment History

We track your appointment history to provide continuity of care and manage scheduling efficiently.

Communication Preferences

Your preferences for receiving communications are recorded to ensure you receive information in your preferred manner.

Consent Records

We document your consent for treatments and data sharing to comply with legal requirements.

Feedback and Surveys

Patient feedback is collected to improve our services and address any concerns you may have.

Emergency Contacts

We keep emergency contact information to ensure we can reach someone on your behalf in urgent situations.

Referral Information

Referral details are used to coordinate care with other healthcare providers when necessary.

Online Interactions

Information from your interactions with our website is used to enhance your online experience.

Legal Compliance

We collect data necessary to comply with healthcare regulations and legal obligations.

Research Participation

With your consent, we may use your data for research to improve healthcare outcomes.

Technical Data

Technical data from devices used to access our services is collected to ensure security and functionality.

Data Security

We implement robust security measures to protect your personal information from unauthorized access.

Data Retention

Your data is retained only as long as necessary for the purposes outlined in our policy.

Third-Party Sharing

Information is shared with third parties only as required for your care or as legally mandated.

Data Access

You have the right to access your personal data and request corrections if needed.

Data Portability

We provide options for transferring your data to other healthcare providers upon request.

Data Breach Protocol

In the event of a data breach, we have protocols to promptly inform affected individuals and take corrective actions.

Phone

(704) 626 6812

Address

Carolina Addiction Consultants, PC
7615 Colony Rd. Suite 115
Charlotte NC 28226

Patient Data Terms & Conditions

Data Collection and Use

We collect personal data to provide you with the best healthcare services. Your data is used strictly for medical purposes and is never shared without your consent.

Data Security Measures
We implement robust security measures to protect your personal information from unauthorized access and breaches.
Patient Rights
You have the right to access your medical records and request corrections if necessary. Contact us for more information.
Third-Party Services
We may use third-party services to enhance our healthcare offerings. These services are vetted to ensure compliance with privacy standards.
Changes to Terms
We reserve the right to update these terms and conditions. Any changes will be communicated through our website and patient portal.

Have Questions About Your Privacy?

If you have any questions or concerns about your privacy, we encourage you to reach out to us. Your peace of mind is our priority, and we are here to assist you with any inquiries you may have.